Ted Leonsis helps dispel some of the FUD around why AOL is seen as being in fourth place (behind Yahoo!, MSN and Google) instead of in second place. If he’s right, I hope the MSM understands what he’s saying and adjusts accordingly.
“Unlike traditional web analytics that produce only pure statistics, ClickTale gives webmasters the ability to watch movies of users’ individual browsing sessions. Every mouse movement, every click and every keystroke are recorded for convenient playback.
Tom Kyte pushes the idea of “Worst Practices” — right on. Everyone acknowledges (but rarely implements) “Best Practices” … but if you can shame people with a list of worst practices, maybe that’ll actually force people to start improving things.