Comments on: Lots of miles on our Bosch WFK2401UC washer motor

By: Dossy Shiobara

Dossy Shiobara — Sat, 10 Jan 2009 13:10:23 +0000

Cathy B: Sorry for the delay – the bottom front left of the washer has a drain “clean out” plug that you can unscrew and hopefully remove the coin or whatever is caught in there. Just keep a few towels handy as whatever water is left inside the drain will pour out the drain clean out hole.

We’ve had a dime or two show up there before and it definitely sounds like a “clackety sound.”

By: Dossy Shiobara

Dossy Shiobara — Sat, 10 Jan 2009 13:07:46 +0000

Mil: I don’t have a picture of the drain pump but perhaps someone else could share a link to it.

For the brushes, look at the picture of the motor above … there are two white plastic brush holders visible in the picture on the left and right side of the motor in the picture. The brushes are held inside there.

By: Mil

Mil — Sat, 10 Jan 2009 13:04:32 +0000

Hi,

I’ve got the same two problems (lack of spinning; draining). Do any pictures exist that show specifically where the brushes and the drain pump are located? Or can someone use the pictures above to write where these are located?

Thanks!

By: Cathy B

Cathy B — Thu, 01 Jan 2009 21:27:15 +0000

Thanks so much for your detailed explanation of the spinning problem and the carbon brush replacement. I was able get the repair done, and brush replacement went fine… however, after putting it back together, the washer now will not fill with water. You can hear the click when the water cycle should cause the machine to fill, but nothing happens. It filled and drained properly before it was taken apart – what did I do wrong? I had a problem with the dryer not heating, but learned about the reset switch through another fix it sight, and after pushing that button, it works fine – is it possible there is a reset on the washer, or did I not put something back together properly?
There was clackety sound when it was working before the spin problem – like a coin stuck somewhere in the spin, but it worked so I ignored the clatter… Could that be causing the problem? I read above there was a coin stuck in a drain and that sounds like it could be causing my noise, too – Could that coin or whatever it is be the cause of not allowing water to enter? Any help would be a blessing… Help! I’ve been without a washer now for over a month – getting desperate!

By: moise

moise — Sat, 25 Oct 2008 04:55:10 +0000

Hi,

This write up was a giant help for me. Our Bosch washer stop spinning all of a sudden. The drum seemed to turn just fine by hand and made no unusual sounds. I suspected the motor and some web searching pointed me to the brushes for the motor. I found this site during one of those searches. Using your description and pictures, I disassembled the washer and saw that the motor brushes were about 1/4″ long. I also used your parts link to purchase a set of brushes.

We replaced the brushes tonight and the laundromat trips are over for a while. The washer spins like normal.

Thanks for taking the time to write this up.

By: Anch

Anch — Thu, 21 Aug 2008 23:10:21 +0000

Hi,

I don’t have the manual with me at work but to do a normal wash, you need to turn the knob on the right to number 1 (cold water), 2 (Warm, 3 (Hot), 4 (Hotter), and 5 (I think there is a five, the Super Hot water). Then you can press “Rinse Plus” to give it an extra rinse which I always do.

My washer is not working (same problems with the author) and I will take it apart this Sat.

You can email me if you need more help with how to use the machine.

By: Dossy

Dossy — Thu, 14 Aug 2008 16:04:16 +0000

Jan: Unfortunately, it appears that Bosch has taken the owner’s manual PDF off their website. Maybe someone else will be so kind as to scan theirs and share it with you.

Otherwise, perhaps another current owner can describe what you need to set the dials to in order to get a normal wash cycle. It’s been too long for me to remember exactly what the knobs are labeled and what they need to be set to. Sorry!

By: Jan S.

Jan S. — Thu, 14 Aug 2008 02:35:28 +0000

We just inherited this Bosch WFK2401UC Washer (& a Bosch Dryer) from my brother-in-law & have NO IDEA how to make it work. It is definitely not user friendly – help! I’d just like to know how to run a normal wash. When I hit the “On” button & “start” it just starts a spin cycle; no wash. I was able to get it to wash one cycle, but have no idea how.

Thanks in advance for your help.

Jan

By: David

David — Sat, 09 Aug 2008 04:15:35 +0000

Hi all,
I have my washer partially disassembled on the basement floor right now. I have had the repair man out at least 3x and possibly more for a grand total of $694 and change for a unit that cost me about $900 or so 10 years ago. I’ve had one motor installed for $366, a service call to remove a coin from the drain pump for $103 and a new drain pump later on for $225. The drain pump was in 12/06 and now the same thing is happenning again, spins but won’t drain. I am in the process of looking for the part and dtrying to decide if it is time to get out from under this toad. We have not been too happy. I plan to check the part supplier listed above. The pump is pretty easy to get at and easy to take off. I just hope that that is actually the problem. Thanks all for all the good info and I’ll try to keep you posted.

David

By: Dossy

Dossy — Thu, 31 Jul 2008 01:05:20 +0000

Jose: Our drain pump also went but fortunately it was during the original waranty period, so the service company replaced it at no cost to us. However, watching the technician do it, it’s not difficult to replace – just labor intensive as you end up taking apart most of the unit just to get to it. If you’ve got the time and patience, you might as well give it a try: at $40 for the parts, it’s not a bad gamble.

Let us know how it went if you attempt it, and maybe take some pictures to share, too.