Comments on: OTRS SQL query to show most recent ticket activity http://dossy.org/2007/09/otrs-sql-query-to-show-most-recent-ticket-activity/ Everything that comes out of Dossy, from the strange to the banal. Fri, 27 Jan 2012 14:30:11 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dan S http://dossy.org/2007/09/otrs-sql-query-to-show-most-recent-ticket-activity/comment-page-1/#comment-327084 Dan S Tue, 06 Dec 2011 04:44:24 +0000 http://dossy.org/archives/000512.html#comment-327084 I like the script example above. We're trying to come up with a status report. Basically the report would show updates to the ticket during the last 7 days. Any ideas? I like the script example above. We’re trying to come up with a status report. Basically the report would show updates to the ticket during the last 7 days. Any ideas?

]]> By: Miguel Ortiz http://dossy.org/2007/09/otrs-sql-query-to-show-most-recent-ticket-activity/comment-page-1/#comment-277618 Miguel Ortiz Wed, 02 Feb 2011 19:44:26 +0000 http://dossy.org/archives/000512.html#comment-277618 Based on your script is usefull to change the "customer_id" for "t.customer_user_id" that enable you to see the Customer name not his number. Just that and thanks for the job. Based on your script is usefull to change the “customer_id” for “t.customer_user_id” that enable you to see the Customer name not his number.

Just that and thanks for the job.

]]> By: Miguel Ortiz http://dossy.org/2007/09/otrs-sql-query-to-show-most-recent-ticket-activity/comment-page-1/#comment-275189 Miguel Ortiz Fri, 21 Jan 2011 22:41:02 +0000 http://dossy.org/archives/000512.html#comment-275189 Really interesting stuff, i'll check out the DB to make my own scripts, i though that it was not possible to do 'till i saw your site. Tx ;) Really interesting stuff, i’ll check out the DB to make my own scripts, i though that it was not possible to do ’till i saw your site.

Tx ;)

]]> By: Dossy Shiobara http://dossy.org/2007/09/otrs-sql-query-to-show-most-recent-ticket-activity/comment-page-1/#comment-247073 Dossy Shiobara Tue, 12 Oct 2010 19:57:15 +0000 http://dossy.org/archives/000512.html#comment-247073 Andres: Sorry, I haven't done much else with OTRS since I no longer use it. I'd be happy to provide consulting and customization if you are interested, though. Andres: Sorry, I haven’t done much else with OTRS since I no longer use it. I’d be happy to provide consulting and customization if you are interested, though.

]]> By: Andres Franco http://dossy.org/2007/09/otrs-sql-query-to-show-most-recent-ticket-activity/comment-page-1/#comment-247061 Andres Franco Tue, 12 Oct 2010 19:35:58 +0000 http://dossy.org/archives/000512.html#comment-247061 Very good script I was looking for that for a long time. I have an OTRS 2.4.7 implementation since a couple of years ago. I would like to share our experiences with you. I would like to change the weekly stats in the principal panel but I don't know how, did you have success with that? Thanks again for your script. Very good script I was looking for that for a long time. I have an OTRS 2.4.7 implementation since a couple of years ago. I would like to share our experiences with you.

I would like to change the weekly stats in the principal panel but I don’t know how, did you have success with that?

Thanks again for your script.

]]> By: Dossy http://dossy.org/2007/09/otrs-sql-query-to-show-most-recent-ticket-activity/comment-page-1/#comment-778 Dossy Tue, 25 Sep 2007 15:54:04 +0000 http://dossy.org/archives/000512.html#comment-778 Davide: What kind of help do you need? Davide: What kind of help do you need?

]]> By: Davide Rollo http://dossy.org/2007/09/otrs-sql-query-to-show-most-recent-ticket-activity/comment-page-1/#comment-777 Davide Rollo Tue, 25 Sep 2007 10:11:51 +0000 http://dossy.org/archives/000512.html#comment-777 I have implemented OTRS in my Office. I have need help! Thanks I have implemented OTRS in my Office. I have need help!

Thanks

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